Refund Policy

Last updated: October 6, 2026. LeadVeriq sells digital service credits used to unlock data-processing and contact-reveal operations.

Unused credit packs

If you purchased a credit pack by mistake, contact us promptly. We will review refund requests for wholly unused credit packs submitted within 7 days of purchase, subject to applicable law and payment-processing constraints.

Used credits

Once credits have been consumed to perform data-provider operations or reveal contact records, the underlying service cost has been incurred. Used credits are therefore generally non-refundable except where required by applicable law or where we determine that a verified technical failure prevented delivery of the purchased service.

Duplicate or unauthorized charges

If you believe a charge was duplicated or unauthorized, contact us as soon as possible so we can investigate. Nothing in this policy limits any non-waivable consumer rights available under applicable law.

Contact

Refund requests can be sent to hello@leadveriq.com. Include the email address used for your LeadVeriq account and the approximate purchase date.